Compliance Officer I/ll

Company: Metrolink
Location: Pomona
Posted on: April 26, 2025

Job Description:

PURPOSE OF POSITION

Before applying for this role, please read the following information about this opportunity found below.
The Southern California Regional Rail Authority (SCRRA), operator of the METROLINK Commuter Rail System, is seeking a Compliance Officer I/II. In this position, the incumbent monitors contractor performance to ensure the contractors meet specified standards, including Standard Operating Procedures, efficiency testing, and training. This incumbent performs quality assurance measures necessary to provide support and coordinate the flow of passengers at outlying stations in the six-county SCRRA service areas.

Additionally, this incumbent also serves in an on-call response rotation on weekday nights, weekends, and holidays; responds to and investigates collisions/accidents/incidents, provides written and verbal investigation results to management, and recommends corrective actions that reduce accidents, injuries, and rule violations.

Salary: Compliance Officer I: $76,375.00 - $118,381.00 Annually

Compliance officer II: $ 83,249.00 - $129,035.00 Annually

WHAT TO EXPECT NEXT: Applications will be reviewed, and those most qualified will be forwarded to the hiring authority for consideration. The first review of applications begins May 15, 2025. Interested applicants are encouraged to apply immediately.DISTINGUISHING CHARACTERISTICS

Compliance Officer I: This is the entry level in the Compliance Officer series. At this level, assignments are generally limited in scope and performed within a procedural framework established by higher-level employees.

Compliance Officer II: This is the career level of the Operations Compliance Officer series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters.

SUPERVISION EXERCISED AND RECEIVED

Compliance Officer I/II:

Receives supervision from departmental management/supervisory level roles
No formal supervisory responsibilities






The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
Oversee the day-to-day operations of contractors and foreign railroads operating and/or maintaining SCRRA equipment at various SCRRA locations.
Ensure that contractor performance meets specific standards, including all federal and state regulations, Standard Operating Procedures, efficiency testing, and training. Recommend corrective actions as needed.
Work closely with other agency personnel to ascertain the root causes of failures, injuries, and incidents and recommend remedial action.
Respond to and investigate any incidents of alleged rule violations by SCRRA operations, contractor employees, or other SCRRA system users (i.e., Freight, 3rd party contractors, etc.). Collect and/or document evidence of incidents and perform investigative tasks. Prepare reports and documents for agency management.
Respond to incidents involving SCRRA trains on SCRRA and foreign railroad territories. Work in conjunction with other first responders from SCRRA, SCRRA contractors, other railroads, state and federal entities, law enforcement, fire, and medical personnel that may arrive at the scene of an incident. Act as Railroad Incident Commander and assigned duties during service disruptions, including liaising with first responders such as law enforcement, fire, and medical personnel responding to scenes.
Retrieve incident video and event recorder information from trains for various operational support activities.
Collect reports, facts, recorded information, and statistics to create reports on a monthly, quarterly, semiannual, and annual basis for documentation of trends for submission to agency management and state and federal government regulators.
Participate in regulatorily required activities.
Available to respond to emergency situations 24/7 to meet the agency's needs.
The responsibilities outlined above are representative of the role but not exhaustive. Additional duties may be assigned as needed, and reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable laws.

Education and Experience
Compliance Officer I

High school diploma, GED, or its equivalent.
A minimum of two (2) years of work experience in railroad operations regulatory compliance. A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience.
Valid Class C Driver's license with a satisfactory driving record of no more than two moving violations and no DUIs within the last three years.

Compliance Officer II

High school diploma, GED, or its equivalent.
A minimum of three (3) years of work experience in railroad operations regulatory compliance. A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience.
Valid Class C Driver's license with a satisfactory driving record of no more than two moving violations and no DUIs within the last three years.


Preferred Qualifications
Undergraduate degree preferred.
Regulatory experience in 49 CFR 213 and 214
Regulatory experience in 49 CFR 234 and 236.

Knowledge, Skills, and Abilities
Knowledge of:
The Authority's operations and business practices, as well as the railroad regulatory environment
Crew and equipment manipulations, and all rolling stock and related air brake equipment
On-track safety standards utilized by the authority.
Federal, state, and local laws, rules, and regulations for equipment, on-train safety, and control systems, including 49 CFR, parts 200-299

Skilled in:
Use of Microsoft Office
General Code of Operating rules/ Maintenance of Way Operating Rules

Ability to:
Communicate effectively, both orally and in writing, to individuals and groups at all levels within and outside of the organization
Investigate and evaluate disruptions of service
Respond to various crises in a composed manner
Multitask and manage multiple projects
Interpret a variety of data and recognize trends and nonconformities
Work irregular hours, nights, and weekends when necessary


PHYSICAL REQUIREMENTS
Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations
Operate tools to perform the duties of the position, such as computers, office equipment, and work-related machinery
Transport equipment or boxes up to 25 lbs.
Exchange ideas by means of communication
Visual acuity to detect, identify, and observe employees or train movement and any barriers to movement when working on or near railroad tracks
Hear and perceive the nature of sounds when working on or near railroad tracks
Balance, ascend/descend, climb, kneel, stoop, bend, crouch, or crawl within assigned working conditions and or locations


Working Conditions
The position requires work in an outdoor environment with exposure to varying weather conditions and frequent exposure to freight, passenger, and vehicular traffic. It also requires performing field work, including site surveys, measurements, and hy-rail trips in a railroad environment, in conformance with rules and using personal protective equipment.

Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.Selection Process:

Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of the assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills, and ability in job-related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA.

Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position.

In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The SCRRA is an Equal Opportunity Employer. EEO/ADA

Keywords: Metrolink, San Marcos , Compliance Officer I/ll, Other , Pomona, California